Terms & Conditions

Users are responsible for providing accurate, current, and complete information when creating and maintaining an account.

Veehax Learn may support multiple authentication paths, including email and password, passwordless magic links, supported OAuth providers, MFA, and verified phone-based checks.

• Users must keep credentials, devices, and verification methods secure.
• Users must not share accounts or allow unauthorized third parties to use an account.
• Veehax may require verified email, MFA, phone verification, or other identity checks before allowing sensitive actions or privileged access.
• Administrative access may be subject to stricter controls than ordinary learner access.

Veehax Learn is designed around a mixed access model: learning content may be offered free of charge, while paid exam registration is used for secure certification attempts and the supporting exam operations that accompany them.

Veehax may change course structure, learning-path composition, module availability, feature rollout timing, and certification offerings at any time, subject to any non-waivable legal obligations.

Exam registration may require the learner to satisfy prerequisites such as completing the relevant course, meeting eligibility rules, and staying within any attempt limits or cooldown rules configured for the exam.

• Veehax may block registration when prerequisites are not met.
• A paid registration does not guarantee that a learner will pass or receive a certificate.
• Attempt counts, cooldown windows, and eligibility checks may be enforced automatically by the platform.
• Users are responsible for making sure they can satisfy device, identity, and environmental requirements before buying a registration.

Secure certification exams may require a compatible browser environment, stable connectivity, camera and microphone permissions, fullscreen operation, and compliance with all on-screen exam rules.

• Users must follow all instructions provided in the exam panel before and during the exam.
• Users must not use unauthorized aids, impersonate another person, or interfere with proctoring or session controls.
• Veehax may log operational and proctoring event metadata to investigate irregularities.
• Exam outcomes, certificates, or future eligibility may be affected by integrity violations.

Exam pricing, discounts, and coupon availability may change without prior notice unless Veehax explicitly guarantees a specific offer period.

The current platform processes hosted checkout through Dialog Genie Business. Veehax does not state that it stores or processes raw card details directly inside Veehax Learn.

Refunds, duplicate-charge claims, and exceptional payment disputes are handled under the Refund Policy. Taxes, bank charges, currency conversion costs, and provider fees outside Veehax control may affect the final amount shown or received.

Veehax may issue a certificate only after the learner satisfies the relevant pass criteria and all operational and integrity checks required for that certification.

• Certificate authenticity may be supported by stored hashes, certificate records, IPFS references, blockchain anchors, or related verification controls.
• Veehax may revoke, void, or annotate a certificate when fraud, error, identity concerns, payment reversal, or integrity violations affect the underlying result.
• Public verification data may remain available so third parties can confirm whether a certificate is valid, revoked, or pending anchor information.

• Using the platform for unlawful, fraudulent, abusive, or deceptive purposes.
• Attempting to bypass access controls, eligibility checks, rate limits, or exam security mechanisms.
• Copying, scraping, redistributing, reverse engineering, or commercially exploiting platform content or protected materials without authorization.
• Uploading or transmitting harmful code, interfering with platform availability, or attacking Veehax infrastructure.
• Misusing the AI study assistant, including by entering unlawful content or attempting to use it to cheat in secure assessments.
• Impersonating another person or misrepresenting authority, identity, affiliation, or exam status.

Unless otherwise stated, Veehax or its licensors own the content, trademarks, design elements, software, and certification materials presented through Veehax Learn.

Veehax grants users a limited, revocable, non-transferable right to access and use Veehax Learn for personal learning, legitimate exam participation, and related verification use in accordance with these terms.

AI-generated responses are provided for study support and may be incomplete or inaccurate. Users remain responsible for reviewing outputs critically and must not rely on AI features as a substitute for formal assessment rules, professional advice, or official certification results.

Veehax may suspend or terminate access to all or part of Veehax Learn when needed to protect the platform, investigate misconduct, enforce these terms, comply with law, or respond to fraud, non-payment, or integrity concerns.

Veehax Learn is provided on an as-available basis, subject to maintenance windows, provider dependencies, and internet limitations. To the fullest extent permitted by law, Veehax disclaims warranties that the platform will always be uninterrupted, error-free, or suitable for every individual use case.

To the fullest extent permitted by law, Veehax and its affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the platform, even if Veehax has been advised of the possibility of such damages. Nothing in these terms excludes liability that cannot be excluded under applicable law.

These terms are governed by the laws of Sri Lanka, without prejudice to any mandatory consumer protections that may apply in the user's home jurisdiction.

Before starting formal proceedings, the user agrees to raise the issue with Veehax in good faith so the parties have an opportunity to resolve the matter operationally.

Veehax may update these Terms & Conditions from time to time. The latest version posted on learn.veehax.com controls from its stated effective date.

Questions about these terms may be sent to legal@veehax.com or hello@veehax.com.